Got AI? A productised conversational AI service by Foonza Media Pvt Ltd Registered Address: WeWork Latitude, HD 178, 9th Floor, RMZ Latitude Commercial, Bellary Road, Hebbal, Bengaluru, Karnataka – 560024, India Contact: dpo@foonzamedia.com
Effective Date: 20 Apr 2025
At Got AI?, we are committed to safeguarding your data and ensuring transparency in how we collect, use, and secure it.
1. Data We Collect
We may collect the following:
Client data: names, emails, company details, business-related content and documents.
End-user data: chat interactions, names, emails, lead form submissions.
2. How We Use Your Data
To configure and train your AI agent.
To provide support and continuous optimisation.
To improve our offerings and troubleshoot performance.
3. Data Hosting and Security
All data is stored securely in Google Firebase (Asia South1 region).
Data is encrypted in transit and at rest.
We follow best practices for access control, data isolation, and secure API communication.
4. Sharing and Disclosure
We do not sell or rent your data. We only share data:
With your explicit permission.
As required by law.
With trusted service providers (e.g. OpenAI, Google) strictly for operational needs.
5. Data Retention
We retain client and end-user data for the duration of your subscription and for a maximum of 90 days post-cancellation unless otherwise requested.
6. International Access
As a global service, we may process data across jurisdictions. However, we maintain data within compliant, secure cloud regions.
7. Your Rights
You may request access to, correction of, or deletion of your data.